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Cancellation and Refund
Cancellation
You can cancel your Starter or Essential subscription at any time in the store you bought it from: on Android, Google Play → Payments & subscriptions → Subscriptions; on iPhone, Settings → Apple ID → Subscriptions. Your subscription stays active until the end of your current billing period. Deleting your CaseNiti account does not cancel a subscription.
Refund Policy
Subscriptions are paid through Google Play or the Apple App Store, so refunds follow their refund policies. If you were charged by mistake or something isn't working, write to us and we'll help.
How to Request a Refund
On Android, request a refund from Google Play (play.google.com → Order history) or email us at contact@caseniti.com. On iPhone, request it from Apple at reportaproblem.apple.com.
After Cancellation
After cancellation, you'll retain access to the Foundation plan with up to 20 cases. Your data will not be deleted.
Contact
For any questions about cancellation or refunds, reach us at contact@caseniti.com